My Cart
Search
Client Login
Menu
Account
Settings
  • Home
  • Manage Engine

Bringing IT Together

ManageEngine crafts comprehensive IT management software to meet all of your business needs, providing the industry’s broadest suite of solutions to help you manage your IT operations. Through our partnership with ManageEngine we offer more than 100 products and tools including networks, servers, applications, service desks, Active Directory, security, desktops, and mobile devices.

Since 2001, IT teams have turned to ManageEngine for affordable, feature-rich software that is easy to use, and their on-premises and cloud solutions power the IT of over 180,000 companies around the world, including nine of every ten Fortune 100 companies.

As the IT management division of Zoho Corporation, ManageEngine prioritises flexible solutions that work for all businesses, regardless of size or budget. By working with Paragon Micro UK and ManageEngine, you’ll have access to new solutions, contextual integrations, and other advances that can only come from companies solely dedicated to their customers.

Service Management

The quality of services delivered to your customers and employees can define the success of your business. To deliver services efficiently, organisations turn to service management. ManageEngine’s solutions provide streamlined service management, smart automation and compliance, enabling you to provide responsive service delivery and most importantly, a flawless customer experience.

  • ServiceDesk Plus:
    ServiceDesk Plus is a game changer in redirecting the efforts of IT teams from daily firefighting to proactive IT management. It provides great visibility and central control in dealing with IT issues to ensure your business won't suffer any downtime.
  • ServiceDesk Plus MSP:
    ServiceDesk Plus MSP is web-based, ITIL-ready help desk software designed specifically for managed service providers. This all-in-one ITSM solution delivers comprehensive help desk, service desk, account, and asset management as well as remote controls and advanced reporting in a multi-tenant architecture with robust data segregation. With ServiceDesk Plus MSP, service providers can offer services and support to multiple clients using centralised controls.
  • SupportCenter Plus:
    SupportCenter Plus is web-based customer support software that enables you to effectively manage customer tickets, account and contact information, and service contracts to provide a superior customer experience.
  • AssetExplorer:
    AssetExplorer is a web-based IT asset management (ITAM) software that helps monitor and manage assets during every stage in their lifecycle. AssetExplorer provides a number of ways to ensure all assets in your network are discovered. It enables you to manage software and hardware assets, ensure software license compliance, and track purchase orders and contracts.

Unified Endpoint Management and Security

You need to meet the diverse needs of your workforce and maximise their productivity without compromising data security.

ManageEngine provide integrated UEMS software for securing and managing a diverse array of IT endpoints including servers, desktops, laptops, tablets, and smartphones. Establish a Zero Trust environment with application-specific endpoint privilege management, and easily monitor, manage, and troubleshoot issues faced by your remote workforce over remote control sessions.

In addition to securing your network and driving productivity, a UEMS solution can significantly reduce hardware and software expenses through timely asset scans, software metering, and software license management.

  • Desktop Central:
    Desktop Central is integrated desktop and mobile management software that helps technicians manage servers, laptops, desktops, smartphones, and tablets from a central location. Automate routine jobs such as installing patches, distributing software, managing IT assets and software licenses, and taking control of remote desktops. ManageEngine also offers a version of Desktop Central exclusively for managed service providers and much more.
  • Desktop Central MSP:
    Desktop Central MSP is remote monitoring and management software that helps managed service providers (MSPs) efficiently handle their clients' desktops, servers, laptops, and mobile devices from a central location. Desktop Central MSP efficiently scales so MSPs can cater to organisations of all sizes.

ManageEngine Cybersecurity Solutions

The digital world presents constantly evolving security threats capable of crippling business operations, and the only way to protect your IT infrastructure and data from internal and external risks is with robust IT security solutions. Paragon Micro UK and ManageEngine offer an extensive range of intelligent solutions for securing physical and virtual infrastructures.

  • Identity and Access Management:
    A Zero Trust approach combines techniques like identity verification, endpoint security, and least privilege controls to confront the challenges posed by cybercriminals and limit access in the event of a data breach. Our solutions enable IT teams to control access to networks, applications, and data, and mitigate risks from unsecured personal devices and networks.
  • Security Information and Event Management:
    Take a proactive approach to security by tracking critical events in your network in real-time and detecting and responding to incidents instantly. Our solutions leverage machine-learning based user and entity behaviour analytics to prevent internal threats, analyse all network activity to detect and defend against malware, brute-force and other attacks, and automate incident responses with predefined and customisable workflows.
  • Endpoint Security:
    Eliminate challenges presented by BYOD policies and the “work from anywhere” culture, prevent company information from being compromised, and safeguard against the threat of data loss. Our endpoint security solutions enable you to manage and secure all endpoints, protect users against vulnerabilities, and easily provision, back up, and restore systems from OS to apps.
  • Network Security:
    Your network is the heart of your day-to-day operations, regardless of your industry. We can help you build a robust network security infrastructure that continuously monitors for internal and external threats, prevents unplanned downtime, and takes regular backups of network configurations to ensure disaster recovery.
  • Data Security:
    A data breach can have major financial implications and destroy the reputation of a business, therefore securing your data is vital. Manage your organisation's information and protect sensitive data from being exposed or stolen with our extensive data security solutions.

ManageEngine Cloud solutions

Give your business the cloud advantage by managing and monitoring your IT from the cloud using ManageEngine’s award-winning solutions. Scale your IT to support multi-cloud and hybrid infrastructures, boost the productivity of your workforce and inspire collaboration from anywhere, all whilst maintaining seamless business continuity.

CLOUD-NATIVE SOLUTIONS

We deliver IT management and business applications for IT that are served from Zoho’s cloud infrastructure.

  • ServiceDesk Plus
  • Desktop Central
  • Mobile Device Manager Plus
  • Site24x7
  • Log360 Cloud
  • Remote Access Plus
  • Patch Manager Plus
  • Identity Manager Plus
  • AlarmsOne
  • Site24x7 CloudSpend
  • Site24x7 StatusIQ
  • Mobile Device Manager Plus MSP
  • Site24x7 (MSP)

CLOUD-READY SOLUTIONS

We offer on-premises applications that can also be self-hosted on public clouds to monitor, manage, audit, and secure your hybrid infrastructure.

  • Cloud Security Plus
  • M365 Manager Plus
  • ADAudit Plus
  • PAM360
  • Applications Manager
  • RecoveryManager Plus
  • SharePoint Manager Plus
  • Exchange Reporter Plus
  • Password Manager Pro
  • Key Manager Plus
  • Access Manager Plus
  • Analytics Plus