Multiple factors have been driving companies to adopt remote working policies for some time before the pandemic, and the realisation of this demand has been enabled by the evolution of connectivity. Faster internet speeds, secure networks and the advent of 5G have provided the reliable foundation on which to base business collaboration. Features such as HD video conferencing, secure file sharing and call flip provide the mobility for employees to collaborate from anywhere.
RingCentral is a leading provider of cloud Message Video Phone (MVP), customer engagement and contact centre solutions for businesses worldwide. More flexible and cost-effective than legacy on-premise PBX and video conferencing systems that it replaces, RingCentral delivers an industry-leading cloud communications platform that can be integrated with Microsoft Office 365. Empower your modern mobile and distributed workforce to communicate, collaborate, and connect via any mode, any device, and any location.
RingCentral’s open platform integrates with leading third-party business applications and enables seamless customisation of business workflows. With RingCentral Office you get everything you need in one desktop or mobile app, including:
You may already be using Office 365 to keep your team connected as they work remotely, but are you getting the most out of your experience?
RingCentral offer a cloud telephony solution to optimise your investment with Microsoft 365 while using Microsoft Teams for collaboration. Direct Routing is the process of connecting Microsoft’s phone system to the PSTN (traditional phone network) via RingCentral’s cloud infrastructure, as incoming and outgoing external calls are routed to Microsoft Teams.
This native Direct Routing integration provides global calling functionality and enables users to get more done with an industry-leading cloud PBX integrated into Teams, keeping Teams at the centre of the collaboration experience.
Enabled by technology, the evolution of workplace roles leads to the untethering of workers from their desks, as increasing numbers of tasks can be completed remotely. The practical benefits such as cost savings, access to a wider talent pool, mobility, greater productivity and efficiency make resistance to the shift counterintuitive.
The world has been forever changed by the COVID-19 crisis, and working from home has quickly gone from being a possibility to an essential. Traditionally, the demand for remote working comes from employees seeking a better work/life balance and greater control of their lives, but upon entering the new decade and experiencing a radical overhaul of workplace philosophy, it is fundamental for organisations to be adopting a digital working mindset, and harnessing technology tools to drive remote success.