The way we work has undergone radical transformation in recent years, with home working quickly going from being a possibility to an essential. Creating a hybrid workplace, where remote working policies are integrated into traditional systems, is essential in order for businesses to accommodate social distancing, keep their employees happy, and ultimately future-proof their set up.

To build an effective hybrid working environment, you need powerful video conferencing or calling software. With less office-based meetings, your workforce require a high quality experience for virtual team meetings and one-to-one calls, with the ability to share or transfer files and other media securely. Your communication software must allow for contact between employees and customers, channel partners, suppliers, and more.

RingCentral is a leading provider of cloud Message Video Phone (MVP), customer engagement and contact centre solutions for businesses worldwide. More flexible and cost-effective than legacy on-premise PBX and video conferencing systems that it replaces, RingCentral delivers an industry-leading cloud communications platform that can be integrated with Microsoft Office 365. Empower your modern mobile and distributed workforce to communicate, collaborate, and connect via any mode, any device, and any location.

RingCentral’s open platform integrates with leading third-party business applications and enables seamless customisation of business workflows. With RingCentral Office you get everything you need in one desktop or mobile app, including:

• Video Meetings: HD quality audio and video conferencing, screen sharing and more
• Messaging: Team messaging that’s perfect for collaboration with file sharing and more
• Phone: Robust and reliable business phone system, including business SMS and call management

You may already be using Office 365 to keep your team connected as they work remotely, but are you getting the most out of your experience?

RingCentral offer a cloud telephony solution to optimise your investment with Microsoft 365 while using Microsoft Teams for collaboration. Direct Routing is the process of connecting Microsoft’s phone system to the PSTN (traditional phone network) via RingCentral’s cloud infrastructure, as incoming and outgoing external calls are routed to Microsoft Teams.

This native Direct Routing integration provides global calling functionality and enables users to get more done with an industry-leading cloud PBX integrated into Teams, keeping Teams at the centre of the collaboration experience.

Unifying your communications and introducing a cloud-based platform can enable substantial cost-savings, whether you’re running a small-medium sized business with 30 employees or an enterprise with 3,000, and our customers report savings of 30% or more after moving to RingCentral.

However, UCaaS doesn’t only reduce the expenses of your communications system, it can improve revenue growth too. Having the ability to stay connected with customers, deliver on-demand customer service and support, and keep your teams working successfully together drives bottom-line results.

Enabled by technology, the evolution of the workplace has lead to the untethering of workers from their desks and presented benefits including cost savings, greater productivity and increased efficiency. As we experience this radical overhaul of workplace philosophy, it is fundamental for organisations to be adopting a digital working mindset, and harnessing technology tools to drive success.