Whilst remote working isn’t a new concept, the emergence of COVID-19 has made it essential for businesses to adapt to the ever-evolving workplace to maintain business continuity. As more companies are incorporating flexible jobs and remote work into their businesses in response to the increasingly distributed workforce, enablement of seamless communication and collaboration is critical.
Fuze is a cloud communications and contact centre platform, built for the enterprise. With remote work embedded into the company’s DNA, their mission is to create software that empowers people to interact without restriction, and truly establish a company culture that promotes working from anywhere.
The intuitive, all-in-one platform enables a seamless transition between calling, meeting, conversations, and collaboration, powered by the industry-leading intelligent cloud architecture.
A challenge faced when adopting remote working is the ability to effectively manage and monitor the productivity of your teams. Intuitive tools Fuze View and Fuze Discover provide your management team with visibility on analytics and employee productivity throughout the work day. With real-time data, graphical summaries and detailed call and meeting logs from Fuze View, and enhanced dashboards, data visualisation and customised reports from Fuze Discover, these built-in reporting tools empower management teams to support their workforce and maximise results.
Remote-work preferences are creating a new work paradigm where employers must provide flexible work options to attract top talent, whilst optimising the performance of existing employees. Fuze modernises the communications experience and empowers the digital and distributed workforce to communicate anywhere, anytime, and across any device.
Microsoft’s widely-adopted Office 365 is a powerful tool that can be enhanced by integrating the Fuze communication platform. No need to waste time switching between applications, this integration enables you to start HD voice and video calls without even leaving Teams. Simplify the user experience and boost the productivity of your workforce by creating a seamless workflow enabling users to: